Due to the COVID-19 pandemic and Shelter in Place Order, our office is closed to the public.  Behind the scenes our operations will continue.  Our staff is committed to the continual delivery of safe and high quality water.  See answers to frequently asked questions here.

Start & Stop Service

Start Water Service

Email the appropriate application to customers@diablowater.org.

Applications must be received by 2pm (Monday - Friday) for same day turn-ons.

For after hour turn-ons, please call the office at (925) 625-3798 (additional fees may apply).

Please note that a security deposit of $100 for property owners, $200 for tenants; or twice the estimated monthly bill, whichever is greater, will be placed on your first bill.  For addtional District information please review the new customer packet.

Stop Water Service

Email the disconnect request to customers@diablowater.org.

Requests must be received by Noon for same day turn-offs.

Customers are responsible for any water used, therefore it is important to inform the District in a timely manner that you are closing your account to avoid additional water charges and to get your deposit back. If a customer fails to pay the final bill for water service within 45 days after they have vacated premises, the account will be sent to collections.