New Diablo Water District Customer Portal now available: online payment options, historical consumption and new features that will be launched soon to help customers manage their water use and bills.  

To pay via phone call: 866-279-7518

Due to the COVID-19 pandemic, our office is closed to the public.  Please use one of our online bill payment solutions or call the office 925-625-3798 to make payment arrangements.

Repairs and Responsibilities

The District is responsible for the water service line up to the water meter.  From the water meter to the house and beyond, is the responsibility of the property owner.

 

The water meter is District property and can only be operated by District employees.  Customers are responsible for any damage they may cause to the meter shut off valve.

To turn off water to your house, follow these instructions.