Due to the COVID-19 pandemic and the importance of keeping our staff healthy, so that we can continue delivering drinking water 24/7, our office is closed to the public at least through July 31, 2020.  We encourage all of our customers to use our online bill payment solutions or call the office 925-625-3798.  

See COVID-19 frequently asked questions here.

Staff is busy transitioning the District to a new financial management software system with new bill payment options.  This will launch in mid-August with new features for our customers.  

Payment Options

Online
Option:
Pay your water bill safely and securely through our website with a credit or bank/debit card that has a VISA or MASTERCARD logo.

You will need the following information to register your account or to pay the bill now, which can be found on your current water bill:

  • Account Number
  • Location ID Number
  • Amount you wish to pay

This option is not available for accounts that have received a red final notice or that have been disconnected due to non-payment.  These accounts must call the office.

Login for registered users        Register for new users        Pay now for guests

Please Note: Payments made by 3pm, Monday through Friday will post by the next business day.

Mail: Send check to: Diablo Water District, PO Box 127, Oakley, CA 94561
In Person: Use the drop box at our office: 87 Carol Lane, Oakley, CA next to Les Schwab Tire Center.
At Your Bank: Arrange with your bank to make direct payments to us.  Please allow up to 10 business days for us to receive your payment.
In Advance: You may pay as many months in advance as you wish, and your credit will be reflected on each monthly statement.
Auto Withdrawal: You can sign-up to have your current water bill withdrawn from your bank checking account on the 5th or 20th of each month, by picking-up a form at our office or downloading the form here.

Please complete the form including your signature and a voided check and bring it into our office, drop it in our 24-hour drop box, or mail it to P. O. Box 127, Oakley, CA 94561.

Phone: Pay by credit card