Start & Stop Service

Start Water Service

New Residential Water Service

Applications must be received by 12pm (Monday - Friday) for same day turn-ons.  For after hour turn-ons, please call the office at (925) 625-3798 (additional fees may apply).

Please complete the Application For New Residential Water Service.

For important District information please review the New Customer Informational Packet.

You may also print and email your application to customers@diablowater.org, or print and mail your application to P.O. Box 127, Oakley, CA 94561.

Please note that a security deposit of $100 for property owners, or twice the estimated monthly bill, whichever is greater, will be placed on your first bill.  A security deposit of $200 is required for tenants. At the time of application, $100 (CASH/CHECK) is due and the remaining $100 will be added to your first water bill. For additional District information please review the new customer informational packet.

Other New Water Services

• Bank Owned Properties
• Business or Property Manager
• Developers and Builders (new water connection)

Stop Water Service

Requests must be received by Noon for same day turn-offs.

Please complete the Request to Disconnect Water Service to stop water service.

You may also print and email the disconnect request to customers@diablowater.org, or print and mail your request to P.O. Box 127, Oakley, CA 94561.

Customers are responsible for any water used, therefore it is important to inform the District in a timely manner that you are closing your account to avoid additional water charges and to get your deposit back. If a customer fails to pay the final bill for water service within 45 days after they have vacated the premises, the account will be sent to collections.