Stage 1 Water Shortage

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No Late Fees for August Bills

Due to the transition to our new customer portal and the high call volume, we understand that not all customers were able to get setup on the new portal prior to the bill due date.

We will not be assessing late fees for bills issued in August (unless the bill remains unpaid by the September bill’s due date).

Our call volume has subsided and we are current on emails and return phone calls. If you have any questions feel free to email us for a quick response: customers@diablowater.org