For more than a half-century Diablo Water District has been providing high quality water for residents and businesses in our service area. The District is committed to quality, thoroughness, and personal service. The latest technology is used to ensure that we meet our commitment to you.
Who We Serve (H2)
The District, with a staff of 14 full-time employees, obtains, treats and supplies water for about 36,000 people and the parks, schools and businesses throughout a 21-square-mile area consisting of Oakley, Cypress Corridor and Hotchkis Tract, as well as Summer Lakes, and portions of Bethel Island and Knightsen.
Our Mission & District Goals (H2)
The mission of Diablo Water District is to provide a safe, dependable and adequate supply of high quality potable water to meet the requirements of the residents and businesses in our service area.
The District strives to operate in an environmentally responsible manner following principles of good business and sound engineering to provide the best possible service at the lowest reasonable cost. We are committed to treating all customers and employees fairly.
Diablo Water District Goals: (H3)
- Provide public outreach on a continuing basis in order to keep our customers educated and informed about the District's activities and services.
- Always seek opportunities to augment the District's water supply for improved reliability and reduced costs without sacrificing water quality.
- Ensure that the District's water system is adequately sized, maintained and improved in order to provide water service to not only existing but future customers.
- In all contacts with the public, employees shall (1) strive to be accurate and (2) be courteous and professional.
- Play an active role in the community through the Chamber of Commerce and community events.
- Seek opportunities to work jointly with neighboring businesses and agencies to provide improved or lower cost services.
|Check Valve Charge||Monthly charge based on the size of the device being checked:
½ to 2 inch = $4.45
|Late Charge||5% of balance not paid by delinquent date.|
|Trip Charge||$30 per trip to notify customer of disconnection, or disconnect service for non-payment, or to reinstate service.|
|Returned Item Charge||$25 per unpaid item returned from bank.|
|Call Out Charge||$100 to connect or disconnect water service after 4 p.m. and on weekends.|
|Tampering With Locked Service||$150 plus damages.|
|Security Deposit||$100 for owners and $200 for tenants, or twice the estimated monthly bill, whichever is greater.|
What the Water Charges Are (H4)
Conservation is Crucial (H2)
We have free low-flow shower heads, kitchen sink aerators and bath sink aerators
to help Diablo Water District customers save water and lower their water bills.
Come by and ask for one.*
To achieve the greatest savings, focus on outdoor water conservation. That’s because, in the winter, when water use is lower, the typical water bill ranges from $30 to $80 a month. But in the summer, when water use soars, the typical water bill ranges from $80 to $300 a month.
As much as 75% of your summer bill can be for outside watering. So to achieve the greatest water savings, focus on outdoor water conservation. (Blockquote)
Most Water is Used Outdoors (h4)
- Oakley Soil is Sandy so Water shorter, More Frequently. Oakley soil is mostly sand. Landscaping in sandy soil usually responds best to shorter, more frequent watering, such as 5 minutes once or twice a day.
- Adjust Sprinkler Timers. Many landscapes are over-watered. Each season, reset your sprinkler timers to use less water and avoid large water bills, once any new landscaping is established.
- Try Landscaping with Drought Tolerant Plants for Healthier, Easier-to-Maintain Landscapes. They use less water than grass, are often easier to maintain, and save water.